High stakes. Big outcome. But someone on your team didn’t deliver as expected—and the cost is high. Your reaction in this moment defines your leadership. When the pitch isn’t perfect, when the client meeting stumbles, or when a new process rollout doesn’t go as planned, the instinct is often to rush in and fix everything immediately. To demand an instant turnaround. To expect immediate mastery. But here’s what I’ve learned in 20 years of coaching teams:Growth or Transformation isn’t a light